M$Million Dollar Servicesby James Smith

Tool

Recurring revenue counter: four readings from one services ledger

Four readings of your recurring share from one ledger and one period, with the spread between them.

The methodThe recurring revenue ladder: four rungs

Ships with How to count recurring revenue in a services business, four ways, and is available on its own.

The recurring revenue counter is an interactive tool that takes one ledger and one period and reads your recurring share four ways: contracted annuity, product line, planning model and management-accounts actual. It shows the spread between the highest and the lowest reading. That spread is the size of the story a services business is telling itself about its recurring revenue, and the narrowest reading is the one a buyer's diligence will count. The counter does not tell you which reading to categorise (categorize) as the truth. It shows you all four.

The inputs are the revenue lines for the period, each tagged with its contract type and term, the product line it sits under, and whether the planning model counted it as recurring. The counter also takes the same tags for the prior period, so it can run the relative-growth test and flag the forbidden reading: a share that rose because a definition widened between years, not because a customer committed to anything.

The outputs are four percentages from the same ledger, the spread between them, the relative-growth test, and a flag on any taxonomy change. A worked example ledger is loaded; it is invented and labelled as invented.

In the business that became DevOpsGroup we built a managed service and never shifted the mix as far as we intended, and I knew which of the four numbers was true every month. The counter is in development and comes with its playbook, How to count recurring revenue in a services business, four ways. The waitlist is open.

What you will get

01Four readings of your recurring share from one ledger and one period.
02The spread between the highest and lowest reading, on one screen.
03The relative-growth test and a flag on any taxonomy change between years.
04A worked example ledger, invented and labelled as such.

Who it is for

Founders and finance leads of services businesses who have exactly one recurring revenue number.
Teams heading into diligence, where the narrowest reading is the one that counts.
Anyone whose recurring share rose last year without a customer signing anything new.

Questions

Is the counter available now?
No. It is in development and comes with its playbook, How to count recurring revenue in a services business, four ways. The waitlist is open.
Which of the four readings is right?
All four are right for different purposes. Contracted annuity is the one diligence means; the management-accounts actual is the one your board sees. The point is knowing the spread.
Does it hold any real company's ledger?
No. The worked example is invented and labelled as invented. Your own ledger stays yours.